Meet the Team
Our team are all fully qualified and constantly keep updated with new training systems and methods so they’ll always deliver a fantastic service experience irrespective of whether they are working on a boiler breakdown, a boiler installation or a more general type of plumbing job.
Here is a brief introduction to the team so you know who to expect.
Ross Coen
Tea or coffee – milk and one sugar
Ross “The boss” Coen is the founder and director of Bumblebee heating. Once the “face” of the British Gas adverts now he leads from the front to present a team of engineers that aim to change the public perception of trades people. Paying homage to our slogan “we are buzzing about service”
Stephen Critchley
Coffee – milk and one sugar
Steve is our Operations Director. In between fixing boilers and organising the team you will find him near the mirror checking himself out.
Peter Fishwick
Spiced Rum
Whist he does resemble jack sparrow we can assure you all that he (Peter) is, in fact, not a pirate he’s a fantastic boiler installation engineer. When it comes to pipework Peter is your man.
Peter has an excellent eye for detail, he is held in high regard by our customers and is a valued member of the team, from day one, he has proved his worth.
Andy Heal
Coffee, Milk, Two Sugars
Andy was once a qualified accountant but felt his huge personality was better suited to customer facing role. A genuinely nice lad who always strives for perfection in everything he does…. unless of course you consider his football choices as he supports Stoke and I think we can all agree they are far from perfect.
Andy is a cheeky chap, but our customers love him.
James Burgess
Coffee – milk with two sugars
Jimmy “budgie” Burgess is one of our breakdown engineers and our in house Worcester expert. In his spare time Jimmy teaches martial arts so remember if “Jimmy says it’s fixed…….it’s fixed!”
Jack Livesey
Coffee, Milk, 2 Sugars
Jack the lad. Possibly the most confident human being on the planet. Jack is newly qualified but already showing signs that he will be a top top engineer (but don’t tell him, his head is big enough). Let’s just hope he’s as good at the job as he is a beating Ross “the boss” at darts.
Vicky Reece
Cappuccino, No Sugar
Vicky is our Office manager/ Slave driver/ Queen Bee. An organised bubbly character who has whipped us all into shape all whilst making us smile.
A genuine pleasure to have as part of the team and since she came on board the office no longer looks or smells like something died in it.
Thank you Vicky.
Karl
Tea/coffee 1 sugar and milk
When Karl is not smashing chairs over people in the WWE wrestling arena – he is a very handy engineer. Always keen to impress customers with his pipework skills, just best asking for someone else if you need him to work in tight spaces.
Kyle
Hot milk in a sippy cup
The baby faced assassin. Kyle is our newest addition and is currently working towards his Gas and plumbing qualifications at St Helens college. If you see him please feel free to test his knowledge and put him under pressure he thrives on it.
Sean
Tea/coffee milk 1 sugar
Sean our procurement manager is the dell boy of the plumbing industry, sourcing deals to keep our customers prices down. Unlike his southern counterpart he does pay income tax and vat, gives money backs and guarantees but black or white, rich or poor you’ll get great prices on our eBay store.
Rated 4.9 stars
Based on 463 reviews
Rated 9.5 out of 10
Based on 658 Reviews
9.5 Workmanship
10.0 Tidiness
9.5 Reliability
9.0 Courtesy
5.0 out of 5.0
Based on 378 reviews
Bumblebee Plumbing & Heating are proud to be voted Top 3 Plumbers in Warrington on Three Best Rated.
Bumblebee Plumbing & Heating are proud winners of the Best Boiler & Heating Installer in the North West!
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...or alternatively call us on 01925 713293 or email us at hello@bumblebeeheating.co.uk.